As  your one-stop hot tub shop, we offer a full line of cleaners, accessories, and filters that you can shop from the comfort of your own spa – or home! Plus, we offer done-for-you maintenance plans for a true stress free experience! Take advantage of our annual service plans so you can relax even easier. Our service plans cover routine maintenance, filters, and more! Learn more today.

Relieve Stress With Our New Hot Tub Service Program!

Buying a hot tub is such an exciting time – you finally have that backyard oasis you always wanted! Your aches and pains are about to melt away and your sleep is going to improve drastically. But, you have some work to do before then, and some work to do overall, to maintain a better experience for yourself. Those things can get overwhelming and tedious. The good news is that at Crystal Waters, we offer an annual hot tub service program that can take the stress out of your annual hot tub maintenance!

Introducing Our Hot Tub Service Program

We are always trying to make your lives easier and your buying experience more pleasurable. With our hot tub service program, we can take the stress out of maintaining your hot tub and setting it up. We have created packages that fit each consumer’s needs, along with some special a la carte options.

Bronze Package: Basic Maintenance

Our Bronze Package is a simple delivery of filters and chemicals quarterly, taking the thought out of your basic maintenance. With this package, you receive an initial startup chemical kit and instructions on how to setup your hot tub. We also include a troubleshooting guide and checklist to help you with your setup. Includes: 

  • Chemical Startup Guide and Chart
  • Quarterly Shipments of Filters

$275 annual fee or $25 monthly 

Silver Package: Maintenance and Cleaning

Our Silver Package includes the delivery of filters and chemicals quarterly with a bi-annual vacuum of your spa. You receive the guides and checklists with this as well, but you will need to empty and refill your hot tub every six months.

  • Chemical Startup Guide and Chart
  • Quarterly Shipments of Filters and Chemicals
  • Quarterly Vacuum of your Hot Tub and Chemical Maintenance

$500 annual fee or $50 monthly 

Gold Package: Full Service

Our Gold Package includes initial setup of your spa, including filling and regulating the water in the hot tub! You will also receive quarterly servicing and cleaning with a delivery of filters and chemicals. Every six months, we will empty and refill your hot tub and re-regulate the water for you. We will teach you how to maintain your pH and give you an extensive guide on what you will need to do.

  • Chemical Startup Guide and Chart
  • Initial Hot Tub Setup
  • Quarterly Shipments of Filters and Chemicals
  • Quarterly Vacuum of your Hot Tub and Chemical Maintenance
  • Semi-Annual Deep Cleaning including refilling of your hot tub*

*Hot tub must be drained prior to appointment

$1,000 annual fee or $90 monthly 

A La Carte Options

In addition to our hot tub service program options, we also offer a la carte options. The first option is initial setup, where you receive an initial startup chemical kit, instructions on how to setup your hot tub, and how to fill and regulate the water. You can opt to have us clean, empty, and refill your hot tub as well. More options will be added as we expand the program in the future!

Initial Startup Kit $100 | Clean, Empty & Refill $250

Stress Should be the Last Thing On Your Mind

Helping you setup and maintain your spa is something that we hope will help with your experience. You should be able to get into your hot tub sooner and with less stress. This service program can be added on at any time. Each package has a monthly or annual payment option. If you opt for the annual plan, you will receive a discount.

If you are interesting in any of our hot tub service plan options, or for pricing and more information, please contact us at 401-486-6459!

hot tub date night


With top-of-the-line spas from Coast, Viking, and Platinum Spas, you can’t go wrong with investing in your wellness! We offer everything from a 2-person intimate oasis to an 8-seat party-central hub. We’re here to advise you on the best spa for you!

Andrew CarterAndrew Carter
21:05 09 Apr 23
Crystal and Carol made the experience of picking out a new hot tub way less stressfu! If it wasn't for them I'd probably still be looking. I was able to get a fantastic price, and because of that I was able to get the fancy tiki torches to go around the hot tub. I think it will really add to the already tranquil feeling of being in a hot tub. I am counting down the days until it arrives! Thanks again Crystal and Carol, for your .outstanding service! I will 10/10 recommend this place to all my friends and family that are in the search for a luxury hot tub at a phenomenal price 🙂
Dan BulanDan Bulan
02:37 07 Apr 23
Carol and Crystal are wonderful people to do business with. They are both extremely friendly and knowledgeable. They will treat you more like family and not just a customer. Can’t say enough good things about this place. If you are looking for a hot tube look no further. Highly recommend.
Jessica BourgetJessica Bourget
00:13 04 Apr 23
When you’re here your family! Carol & Crystal are an absolute delight to work with- they make you feel like you’re family. They went above and beyond to make sure all my questions were answered and my needs were met. I honestly didn’t know much going into this buying experience seeing as it was my first hot tub purchase ever, and I left knowing all the ins and outs! I can’t wait to relax under the starry sky this summer in the luxury of my new hot tub! 10/10 recommend!
Lori AllenLori Allen
16:03 31 Mar 23
Carol was truly amazing. I wanted to finance and she has amazing 24 months 0 percent. It’s a family owned women business. Now I have a great friendship with Carol. Go see carol to buy a hot tub and a great friendship.
Craig ParkhurstCraig Parkhurst
19:07 01 Mar 23
Thank you Carol - after having the tub for about a year, we noticed a small leak in a fitting. You answered the service call after one ring and had a great technician out within an hour to solve the problem. I can’t speak highly enough about a business owner who stands behind their product!!
Rachel WesolowskiRachel Wesolowski
19:06 16 Jan 23
Carol made the entire hot tub buying process so easy and fun! I couldn’t have made the purchase as soon as I did without her financing program and the hot tub as been amazing this winter.I can’t recommend crystal waters hot tubs enough! If you’re in need of a hot tub or have any questions, Carol is the person to go to!
Felicia FariaFelicia Faria
18:26 11 Jan 23
I wasn’t sure if I would be able to have the funds to own a hot tub, but I went to see Carol and she completely eased my mind! She does 24 months 0% and I couldn’t find another deal like that anywhere else! Carol is an absolute sweetheart and truly cares about her clients and what she does. Thank you Carol!!
David TysonDavid Tyson
16:59 20 Aug 22
Carol was fantastic! She really helped us decide which hot tub was perfect for us and whenever we have questions she's right there for us.We really love the hot tub!
liz Vazquezliz Vazquez
15:32 18 Jul 22
First time purchasing a hot tub and I must say our experience with Carol has been superb. Carol was very welcoming and took the time to explain to us the different hot tubs she offered and the different features available. She had a hot tub in stock and ready for delivery with all the bells and whistles that I wanted. We put a deposit and took a week to prepare the area where the hot tub was to be placed. She followed up with me during that week. Following week we went in and paid in full and she immediately put us on the delivery schedule for that weekend. Delivery went great, as expected. We are so happy to have purchased from Crystal Waters. Carol is amazing at what she does and truly enjoys her job. Customer service was above and beyond. I will definitely recommend for anyone looking to purchase a hot tub.
Andrew MajotAndrew Majot
01:38 31 May 22
I really enjoyed working with Carol. She guided me through all of the available options, models etc., to help me choose the best hot tub for my needs. Their customer service is awesome. I absolutely love my hot tub and so do my friends lol.I researched various hot tub companies before making my purchase and Crystal Waters Hot Tubs had the best price and selection. If you are in the market for a hot tub this is the place to go.
Kenneth CroweKenneth Crowe
12:28 11 Jul 21
Carol, is inviting, warm, friendly and knowledgeable. She really wants you to be happy with your decision and will take the time to understand what your looking for. The new location is beautiful, with hot tubs displayed on the showroom floor for you to really figure out what works for you. Great variety with top of the line products! Carol (Crystal Waters Hot Tub) has what your looking for!! Couldn’t be Happier with our hot tub, Thank You Carol!!

Crystal Waters is a family run business bringing affordable luxury and relaxation to New England. We are your one-stop-shop for all things hot tubs! We put luxury within reach with 24 month, 0% financing and shipping to RI, MA & CT. 


Text Us: (401) 399-4567

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Clean, Empty & Refill

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Initial Startup Kit

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Gold Package Full Service(Monthly)

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Gold Package: Full Service(Annual)

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Silver Package: Maintenance and Cleaning(Monthly)

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Silver Package: Maintenance and Cleaning(Annual)

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Bronze Package: Basic Maintenance (Monthly)

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Bronze Package: Basic Maintenance(Annual)