meet Our Team
Founder and Owner
Repair and Maintenance
meet the owner, carol benoit
Right: Carol and her daughter Crystal, who she named the business after, are the mother-daughter hot tub team that makes up Crystal Waters Hot Tubs!
There are few people you meet in life that are quite like Carol Benoit. With a heart of gold and a passion for customer service, it was an easy decision for her to chart her own course and open Crystal Waters Hot Tubs.
After all, she had a massively successful career selling hot tubs and learning the ins and outs of the industry. She started in the industry in 2016 and by the end of 2020, she had generated more than $2.5 million in revenue for her company.
However, she knew in her heart, that working for another company just didn’t stack up to her impeccable standards of service, product knowledge, and most importantly, personal customer relationships. So, she decided to own her future and open her own business. Becoming an entrepreneur was an easy choice for her – she knows her worth and isn’t afraid to do all the steps necessary to operate a successful business.
In 2021, she opened the doors of Crystal Waters Hot Tubs, with a Mission to focus on PEOPLE.
She was crystal clear (pun intended!) about her passion to provide genuine personal service in a friendly and caring manner while providing the absolute best products on the market, all backed by a solid warranty.
She values relationships over transactions, strong communication, and the commitment to her word – always under-promising and over-delivering.
Crystal Waters is a family owned, local business. Carol works alongside her daughter Crystal, who the company is named after. Together, these ladies understand the needs of their clients and their community. In fact, your purchase gives back as they actively participate in Swipe for a Cause with all proceeds going to Hospice.
Outside of work, Carol is a fun, vibrant, and caring individual who loves to dance, laugh, and get the most out of life. The most important things in her life are her family, especially her granddaughter and her beloved dogs. And, this family-owned business stays together so don’t be surprised if you meet her granddaughter or doggies on a visit to the showroom!
At the end of the day, this fierce female entrepreneur hopes to inspire other female entrepreneurs to follow their dreams, because she believes she is proof that they do come true!
delivering wellness to southern new england
The team at Crystal Waters wants to make New England a more relaxing place! See our hot tubs in action and hear from our valued customers.
Our customer Brenda from Jamestown created this amazing backyard oasis! We are so happy to have helped her make this dream a reality!